Terms and conditions

These are the terms and conditions which apply to your use of this website. By proceeding with access to this website you are deemed to have accepted these terms and conditions. Please note that from this website you can access AXA Adviser Extranet, AXA Isle of Man website, Winterthur Adviser Extranet and Winterthur International website where you will be required to accept further terms of business.

AXA SUN LIFE SERVICES PLC RESERVES THE RIGHT AT ITS DISCRETION TO AMEND, UPDATE, MODIFY OR REPLACE THESE TERMS AND CONDITIONS AT ANY TIME WITHOUT NOTICE. THESE TERMS WERE LAST UPDATED ON 13TH FEBRUARY 2009.

Please note that this website is intended for use by residents of the United Kingdom whilst in the United Kingdom only. It is not applicable to residents/investors of other countries because the law in other countries may restrict the distribution of the information and products on this website. For the avoidance of doubt none of the information on this website constitutes an offer to contract in any country in which it is available including the UK.

General

This website is provided by AXA Sun Life Services plc (AXA Sun Life).

The AXA Winterthur Wealth Management proposition is offered by companies within the AXA UK group of companies. AXA Sun Life distributes financial products and services for these companies. Details of the companies offering specific products are contained within the related material. AXA Sun Life is authorised and regulated by the Financial Services Authority and is a company limited by shares, registered in England No. 3424940, registered office: 5 Old Broad Street, London, EC2N 1AD. As part of our commitment to quality service, telephone calls will be recorded.

This website may also contain hypertext links to websites operated by other third parties. The responsibility for those websites belongs to the third parties who are identified as operating those websites. Separate terms and conditions will also apply to those websites.

Availability

AXA Sun Life will endeavour to ensure that this website is accessible for 24 hours a day but will not be liable if‚ for any reason‚ the website is unavailable for any time or for any period. AXA Sun Life will have the right to suspend access to the site temporarily or permanently and without notice.

AXA Sun Life will not be liable for any loss or damage arising in contract‚ tort or otherwise if this website is unavailable or is suspended for any reason.

Information

The information contained on this website is provided for information purposes only and shall not be construed or interpreted to be providing you with financial advice or other professional advice.

AXA Sun Life will use reasonable care and skill to ensure that it is accurate at the date of publication. However‚ because of the nature of the internet‚ there may be circumstances in which errors occur within the information. Consequently AXA Sun Life makes no warranty as to the accuracy of any information on this website and cannot accept liability for any errors or omissions within it.

Security

AXA Sun Life will take all reasonable steps to ensure that any information you provide via email on this website is kept secure‚ but please remember that‚ because of the nature of the internet‚ the security of emails cannot be guaranteed. Consequently your privacy cannot be guaranteed. There is no guarantee that any emails sent will be received by us.

Liability

AXA Sun Life accepts no responsibility for the content of or your use of any website which is accessed via a hypertext link from this website, except where responsibility is accepted by AXA Sun Life expressly within the terms and conditions applying to any such website which is provided by AXA Sun Life.

AXA Sun Life cannot warrant that this website is free of viruses or technical defects of any description‚ and accepts no responsibility for any technical problems arising from your use of this website.

Copyright and other Intellectual Property Rights

The AXA and Winterthur names and logos are registered trade marks of the AXA group of companies who claim rights in these names and logos. AXA Sun Life owns the copyright and all other intellectual property rights existing on or within this website.

Unless otherwise expressly permitted, you are not permitted to download‚ print‚ redistribute or extract any information from this website other than for your personal‚ non-commercial use.

You are not permitted to reproduce‚ modify or in any way change any of the information available on this website.

Data protection and Privacy

AXA Sun Life does not capture and store any personal information about you when you access this website, except where you choose to give us your personal details via e-mail or enquiring through our website. In these latter cases, the personal information you give us is used by AXA Sun Life for providing you current and future information about the AXA Group and its products and services and any other services described in this website.

The AXA Group as a whole take your privacy very seriously. We promise to do all we can to protect your privacy and your legal rights.

Any personal information you supply to AXA Sun Life via this website will be treated in accordance with the Data Protection Act 1998 (including any further amendments) and the Privacy and Electronic Communications Regulations 2003.

AXA Sun Life is a member of the Global AXA Group and we may share information with other UK based Group members to enable your queries to be answered effectively, or for marketing purposes.

Applicable Law

AXA Sun Life has established this website in England. English Law shall govern its use at all times and in the event of a dispute the parties shall irrevocably submit to the exclusive jurisdiction of the English Courts.

Cookies

The website may write small files to the visitor's computer called "cookies", which AXA Sun Life may use for the following purposes:

  1. to ensure you are properly logged in where this is necessary to use the site;
  2. to track your progress through the site so we can make improvements to the service we offer you; and
  3. to remember any preferences which the site may allow you to set.

AXA Sun Life may also work with third parties to help us measure the effectiveness of our online advertising. These third parties acting as our Agents may use tags to conduct research on certain usage and activities on our website on our behalf.

These tags only allow for accurate tracking of visitor numbers and do not record any type of personal information.

As part of this research‚ the third party may also place a cookie on your machine. This third party cookie would be used to identify your browser when it visits www.axawinterthur.co.uk‚ and include it in the count of visitors.

Cookies cannot access files and information stored on your computer. They cannot reveal any information about you that you have not chosen to enter as a visitor to the site. For example‚ we may store your language preference in a cookie‚ so that each time you visit the site‚ your language of choice is displayed. We will not store any personal information such as name‚ or email address inside the cookie.

Web-browsers of most computers are initially set up to accept cookies. If preferred, you do not have to accept cookies and can disable them or change the way your computer handles them by adjusting their settings. You should access the computer's "help" function for more information. If you choose not to accept cookies, you may experience problems using areas of the website that require you to log on.